99.4%+ Purity Third-Party Tested 2-3 Day Shipping Secure Checkout Free Shipping on Orders $200+ 99.4%+ Purity Third-Party Tested 2-3 Day Shipping Secure Checkout Free Shipping on Orders $200+
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Whether it's a question about an order, a compound, a certificate of analysis, or the affiliate program, our team is ready to help. Fill out the form and a real person will get back to you within one business day — usually much sooner. Including your order number lets us pull up the details and resolve things faster.

Response Time
Under 24 hours, Mon–Fri
Support Hours
Mon–Fri, 9:00am–5:00pm Central
Business Address
91 Rainey St, Apt 811, Austin, TX 78701

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Send us a message and we'll reply from support@axispeptidelabs.com, usually within one business day.

Or email support@axispeptidelabs.com directly.
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Faster paths to common answers

Certificates of Analysis

Every compound's third-party test results — purity, batch IDs, issuing lab — in one place.

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Affiliate program

Earn on referrals to researchers and clinics. Apply, get a tracking link, and start earning.

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Order status, tracking, and past invoices are in your account dashboard.

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Before you write

Common support questions

Orders typically ship within 1 business day of payment and arrive in 2–3 business days via USPS Priority or UPS. A tracking number is emailed as soon as the label prints.

Every active COA is published at axispeptidelabs.com/coas-test-results/. If you need a specific batch, reference the batch number on your product label and email us.

Currently we ship within the United States only. International shipping is being evaluated; email us if you'd like to be notified when it's available.

Due to the nature of research compounds, we accept returns only for shipping damage or product defects reported within 7 days of delivery. See our refund and returns policy for full details.

Email us with "Wholesale" in the subject, your business name, and your monthly volume estimate. We'll respond with pricing tiers and a contract.

Every compound is tested. Every certificate is public.

Browse the catalog, or ask us anything — we answer every message.

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